You may cancel your membership subscription at any time before the next recurring payment run. However, please note that the fee will be non-refundable if it has already been processed.
To submit your cancellation request, please contact our team at support.uk@roczen.com
When sending your email, please be sure to include the following:
Full name
Date of birth
Postcode
Reason for cancellation
Your clinician may reach out to you via the Roczen app to discuss other ways we can tailor our support to your needs or to direct you to relevant services that we currently do not offer.
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